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Ngee Ann Secondary School

Parents Gateway

Download Parents Gateway to stay connected with your child's school, receive updates, and manage consent forms easily.

Last updated on 27 August 2026

Parents Gateway is a mobile app specially designed for parents. Developed by MOE and GovTech, the app allows parents to engage with schools, receive information and perform a range of administrative functions, such as giving consent for school trips.

We would like to invite you to download the Parents Gateway mobile app on your mobile phone (available on iOS and Android platforms only) and perform a simple one-time on boarding. Please refer to a step-by-step guide below.  

Instructional Guide

Step 1 – SingPass Registration and 2FA Setup

SingPass 2-Step Verification (2FA) is required for on-boarding. If you have not registered for a SingPass or have not set up the 2FA, please visit the SingPass website (https://www.singpass.gov.sg (opens in new tab)), or scan the QR codes below to do so. Should you require further assistance, please contact SingPass Helpdesk at 6643-0555.

Two QR codes side by side, labeled SingPass Registration on the left and 2FA Activation on the right.

Step 2 – Download Parents Gateway Mobile App

a.      Open the Apple App Store or Google Play Store app on your mobile phone.

b.      Search for the ‘Parents Gateway’ mobile app, or scan the QR code below.

A picture of a phone screen displaying the App Store listing for Parents Gateway by the Ministry of Education Singapore.
Two QR codes side by side, labeled For Android on the left and For iOS on the right.

c.      Download and install the app onto your phone.

d.      Enable ‘Allow Notifications’ to receive push notifications.

Note: Supported OS Versions - Android 5.0 or later & iOS 9.1 or later

Step 3 – One-Time On-boarding

1.Tap on “Log in with SingPass”.

A picture of a phone screen displaying the Parents Gateway app with a SingPass login button in orange.

2.Log in with your SingPass (2FA).

A picture of a phone screen displaying the SingPass login page with an advisory note, SingPass ID and password fields, and Cancel and Login buttons.

  1. Tap on “Retrieve” to retrieve your child(ren)’s information.

A picture of a phone screen displaying two illustrated figures, a "Let's get started" text, and an orange Retrieve button.

4.Tap on “Done” to complete on-boarding.

A picture of a phone screen displaying a success screen with two children's names listed and an orange Done button.

5.You should see your child(ren)’s school announcements and activities (if any)

A picture of a phone screen displaying a school app home screen with notifications about swimming lessons and early dismissal.

We are pleased to share with you this video available on YouTube:  https://youtu.be/PCM5o8jAncc (opens in new tab)

You can also use the QR code below to view the video:

QR code beside a family of four using phones at a dining table, with the Parents Gateway app notifications shown above.

For more FAQs about PG, please refer to https://pg.moe.edu.sg/faq (opens in new tab) or contact via moe_parents_gateway@moe.gov.sg